[MIG-31]

Last weekend I had the pleasure of setting up my first 30” LCD, so I could use it for future video card and overall system testing. Previously I had a 22” Viewsonic CRT that lasted me a good 6 years before it finally bit the dust. That particular product was able to support resolutions up to 2038x1536, which allowed me to test in the 3.3 mega-pixel range. Once that died I had to stop doing any vid card reviews since the only other monitor at my disposal was a 1600x1200 model, which is a resolution that does not even phase most $99 level cards these days (unless of course we are talking about Crysis).
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Source: PC Perspective

[Customgamer1]

I wish I could create a computer company that just did not suck lol.

1. Customer service is the most important thing. Even if your product is not the best people knowing that they can get help if needed is a stronger seller than just about anything else.

2. Build quality stuff. Ok every big computer maker makes the stuff anywhere but the US... I would try my best to lose a few bucks per computer but keep it US built.

3. Create a service plan based repair program. They pay X amount per year and any time there is a problem they can just take it to me and I would fix it up at no cost to them other than the yearly payment and any hardware I might need. But the software part would be free.

4. When they buy a computer form me I would try my best to explain what they need and how to use it and answer any questions they have. Also my systems would have nothing but the OS and pre installed free virus Scan like AVG, Spybot, Ad-aware unless they request nothing. (most likely that would be almost never)

These 4 things may seem hard to do, but with a small company I think I would be able to handle it. But I will most likely never do this. It is just something I wish more places would do.

[Judas]

Service plan situations are not viable even in the smallest of companies... the draw back of it requires far to much...

ATM i give a 100% 1 year warranty excluding the very specific parts that i can't get any longer warranty on.

this includes labour..

hardrive crashes in one year, hardrive is replaced, full install of windows with all the updates is done and anything retreiveable from the drive also taken care of.

But if everyone in my area bought computers from me, i would likely be stabbing myself in the foot, my machine don't ever come back for anything other then operators faults.

In the last (now going on 4 years), i've only had 3 of my machines come back, both of which occured in a 3 month period from build date, 1 for a PSU that failed, and one for a hardrive that failed.

The latest was the I7 system, i built 2 identical machines, and about 3 weeks ago, the one machine worked fine the previous night and then wouldn't start up the next afternoon. Motherboard failed, replaced it, it's up and running now no problems.

So considering those numbers, 3 out of all the ones i've built in the last just over 3 years time, isn't bad.. it's just unfortuneate that they've all occured in the last year.

This of course however, i'm not counting the Nforce based boards...... those were/are a nightmare, glad i only built 4 machines using them.

[mike2h]

know what u mean about user errors. i started dablling in repairing & building comps a cpl of years ago. stopped it after 6mos. the things u can can get called on are sometimes ridiculous & most of the time it is plain user error. dont have the patience or the desire to deal with it.
hats of to anyone that makes it work.